FAQs

Our company provides a wide range of cleaning services. These include residential cleaning, regular maintenance (weekly, bi-weekly, or monthly), deep cleaning, pre and post-move cleaning, office cleaning, and carpet and upholstery cleaning. We aim to cover all your cleaning needs.

We provide our services in Cockeysville, Annapolis, and the surrounding areas within Maryland.

Indeed, we do. Our team comes fully equipped with all necessary cleaning tools and environmentally friendly cleaning products.

Yes, they are. We ensure all our staff members undergo thorough background checks, receive professional training, and are fully insured for your peace of mind.

We do offer same-day appointments, subject to availability. We recommend contacting us as early as possible to check if we can accommodate your request.

Our recurring cleaning plans offer regular service on a weekly, bi-weekly, or monthly basis. These plans ensure consistent quality, priority scheduling, and help prevent dirt and grime build-up in your space.

We stand behind our work with a satisfaction guarantee. If you're not satisfied with our service, please inform us within 24 hours, and we'll return to address any issues at no additional cost.

Our pricing is customized based on several factors including the type of service, size of the property, its current condition, and the frequency of cleaning. We're happy to provide free estimates to give you a clear idea of the cost.

Absolutely. We use environmentally friendly cleaning solutions that are effective at removing stains and allergens while also being safe for your carpets and upholstery, helping to extend their lifespan.

Scheduling a cleaning or obtaining a quote is easy. You can book online through our website, call us at (410) 297-0786, or send an email to info@thoroughcleanup.com. We're ready to assist you with any inquiries.